Can you cancel a Life insurance policy over the phone?

My mother in law past away suddenly three years ago. We found out through the executor of the will, (brother in law ) that there was a life insurance policy that was never mentioned. When we questioned him on it. He said it was payable to one child of the four (my husband) but it was never mentioned because he said the policy was canceled over the phone. I was told by a lawyer that policy can only be canceled in writing or it can lapse for non payment. Is there a standard that is upheld for life insurance cancellations?

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